Privacy Policy

Privacy Policy

At Advance Engineering Solutions, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, use our services, communicate with us, or interact with our digital platforms.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described below.

About This Privacy Policy

This Privacy Policy applies to information collected through our website, online forms, email communications, customer inquiries, service requests, and other interactions with Advance Engineering Solutions. We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements. Any updated version will be published on this page with a revised "Last Updated" date.

Information We Collect

Depending on how you interact with us, we may collect different types of information, including:

Personal Information

When you contact us, request a quotation, submit an inquiry, or communicate with our team, we may collect information such as:

• Full name
• Company or organization name
• Job title or designation
• Email address
• Phone number
• Business address
• Billing or shipping information, where applicable
• Information provided in your inquiry or message
• Any other information you voluntarily provide

Technical and Usage Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Website pages visited
• Date and time of access
• Referring website or source
• General geographic information
• Website interaction and usage data

This information helps us understand how visitors use our website and improve its performance, security, and user experience.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, remember preferences, and provide a better browsing experience. Cookies may help us understand which pages are most frequently visited and how users navigate our website. You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

How We Use Your Information

We may use the information we collect for legitimate business and operational purposes, including:

• Responding to your inquiries and requests
• Providing information about our products and services
• Preparing quotations and proposals
• Processing service or business requests
• Communicating with customers, suppliers, partners, and other stakeholders
• Providing customer support
• Improving our website, products, and services
• Understanding website usage and visitor behavior
• Managing business relationships
• Sending relevant business communications where permitted
• Preventing fraud, abuse, unauthorized access, and security threats
• Maintaining website and system security
• Complying with applicable laws and regulatory requirements
• Protecting our legal rights and business interests

We will only use personal information for purposes that are reasonably related to the reason it was collected or for other purposes permitted by applicable law.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes. We may share information in limited circumstances, including:

Service Providers

We may share relevant information with trusted third-party service providers who assist us with website hosting, IT services, analytics, communication, email delivery, security, or other business operations. These providers are expected to handle information only for authorized business purposes and, where applicable, in accordance with contractual confidentiality and security obligations.

Business Partners

Where necessary to fulfill a business request, quotation, project, or service requirement, we may share relevant information with authorized business partners, suppliers, distributors, manufacturers, or service providers.

Legal and Regulatory Requirements

We may disclose information when required or permitted by applicable law, regulation, legal process, court order, or governmental authority.

Business Transactions

If our company is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, relevant information may be transferred as part of that transaction, subject to applicable legal requirements.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we take appropriate steps to protect your information, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain business records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests.

The length of time information is retained may vary depending on the nature of the information and the purpose for which it was collected.

Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, social media pages, or other online services. These third-party websites operate independently and may have their own privacy policies and terms of use. We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

Analytics and Advertising Technologies

We may use third-party analytics and digital marketing tools to understand website traffic, measure performance, improve user experience, and evaluate the effectiveness of our online communications. These services may collect information about website visits and interactions through cookies or similar technologies. The information collected may be processed according to the respective third party's privacy policy.

Children's Privacy

Our website and services are primarily intended for businesses, organizations, and general audiences. We do not knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

Your Privacy Rights

Depending on applicable laws and regulations, you may have certain rights regarding your personal information. These may include the right to:

• Re quest access to personal i nformation we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where legally applicable
• Request restrictions on certain processing activities
• Withdraw consent where processing is based on consent
• Object to certain uses of your personal information
• Request information about how your personal information is handled

To exercise any applicable privacy rights, you may contact us using the details provided in the "Contact Us" section below. We may need to verify your identity before processing certain requests. Some requests may be subject to applicable legal or regulatory limitations.

Marketing Communications

If you provide your contact information, we may use it to communicate with you about relevant products, services, business updates, technical information, or company announcements where permitted by applicable law. You may request to stop receiving non-essential marketing communications by contacting us or using an available unsubscribe option in the communication. Please note that even if you opt out of marketing communications, we may still contact you when necessary for legitimate business, contractual, legal, security, or administrative purposes.

International Data Transfers

Depending on the services and technologies we use, your information may be processed or stored in countries other than the country where you are located. Where required by applicable law, we will take reasonable steps to ensure that such transfers are conducted with appropriate safeguards.

Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle personal information, please contact us.

Company Name: Advance Engineering Solutions
Website: www.advanceengineering.com.bd
Email: info@advanceengineering.com.bd
Phone: +8801978722964
Address: House: 123, Road: 03, Section-12, Pallabi Mirpur, Dhaka-1216, Bangladesh

We will make reasonable efforts to review and respond to privacy-related inquiries within a reasonable period.

Acceptance of This Privacy Policy

By using our website or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of our website and services where applicable.